At Rand Diamond Inc., we are committed to respecting our clients’ privacy, including the personal information that our clients and potential clients provide to us. This Privacy Policy is designed to inform you of what information we collect, why we collect it, and how we use the information that we collect. Any reference to our “Site” includes our website, mobile applications, and other software through which we describe our offerings and offer DVD discs and diamonds for sale. Any reference to a “Service” includes our provision of information to you, offering DVD discs and diamonds, selling DVD discs and diamonds, and processing of inquiries related to and sales and returns of DVD discs and diamonds. If you have questions or concerns regarding this Privacy Policy or data relating to your personal information, please email our Data Protection Officer at the address provided below in the How to Contact Us section.

Rand Diamond Inc. may occasionally update this Privacy Policy. When a revision is made, we will provide a “last updated” date on this page. By using or visiting our Site or sharing your information with us, you are consenting to and accepting this Privacy Policy, including any changes or updates.


How We Collect Information

Information You Provide. In order to serve our clients and potential clients, at various times, we might request that they provide us with personal information. If you provide us with this information, please be advised that we may store it both in order to be able to contact you and to tailor our goods and services to you. Personal information may be provided to us through any means, including, without limitation, through the Site, via e-mail, over the telephone, and through social media. You can choose not to provide certain information. If you elect not to provide certain information, then you might not be able to purchase products or take advantage of some or all of our promotions, features or Services. When referring to “personal information,” we mean any information that we may use to identify you, to contact you, or to determine what products or services might be of interest to you. This information may include, but is not limited to, a first and last name, phone number, physical address, email address, billing address, shipping address, gender, date of birth, occupation, marital status, anniversary, interests, and credit card information. We may use any or all of the information that you provide to create a profile.

Information That We Collect Through Other Technologies. A cookie is a small file that resides on your computer, mobile phone, or other device, and allows us or our affiliates and business partners to recognize your device when you return to our Services. It also allows us to record information about your usage of our Services. We may use cookies in order to operate our Services, to improve the performance of our Services, to conduct analytics, to customize offerings, to provide targeted advertising, and to facilitate social networking. Further, our affiliates and business partners may use cookies in a similar manner. Similarly, we may embed trackable elements in our emails or newsletters in order to determine whether you opened them, forwarded them, or clicked on any links therein; and when you download or use our mobile application, we may collect information about your location and your mobile device, including a unique identifier for your device. We may combine this information with information that you provide in order to add details to your profile.

We also note that certain browsers allow for users to decline cookies or to activate a Do Not Track feature. We caution that these features might not effectively allow you to prevent the automatic collection of information by us or other websites. If you do not wish to have any information collected, then please do not visit the Site and do not submit information to us.


Why We Collect Information

We may use the information that you provide and that we collect in a manner that is consistent with this Privacy Policy, including but not limited to as follows:

  • If you provide personal information for a certain reason, that information will be available to us for use in connection with the reason for which it was provided or for a consistent purpose, including, if applicable, processing an order placed by you or informing you that the product is no longer available. For instance, if you contact us by e-mail, we may use the personal information that you provide to respond to you. We may also combine personal information that you have provided to us with information obtained by us from other parties.
  • Rand and its affiliates or business partners also may use personal information and other information collected through the Site to help us to improve the content and functionality of the Site, to better understand our customers and markets, to improve our products and services, and to effect and facilitate sales.
  • Rand and its affiliates or business partners may use personal information to contact you, electronically, through telemarketing or otherwise, in the future to tell you about, and to offer for sale, products or services that we believe might be of interest to you. If we do so, each communication that we send to you will contain instructions permitting you to opt out of receiving future communications.
  • Rand and its affiliates or business partners may use this information to analyze demographic trends.

If at any time you wish not to receive any future communications or to have your name deleted from our mailing lists, you may follow the “unsubscribe” procedure included with our communications. In addition, you may e-mail us.


Information That We Share

In order to provide our Services and to offer and to sell DVD discs and diamonds, we may contract with third party service providers. These service providers may provide one or more of the following services: shipping, payment processing, data storage/management, webhosting, fulfillment, assembly, marketing, mailing, and emailing. When selecting these business partners, we consider whether they will ensure the same respect for your privacy that we do.


Times When We May Disclose Information That We Share

There are limited circumstances in which we may need to or be required to disclose your personal information. For example, we may disclose your information in order to comply with any applicable law, regulation, legal process, or governmental request. We also may disclose this information in connection with investigations related to fraud or to enforce any agreement that we have with you.


Further, we may disclose your information as part of any merger, sale of company assets or acquisition, as well as in the event of an insolvency, bankruptcy or receivership, in which case information would be transferred as one of the business assets of Rand.


Aggregation of Information

You authorize us to anonymize your personal information and to provide it to third parties at our discretion for the purpose of creating aggregate records from personal information.


Children Under 13

Rand does not knowingly collect personal information from children under the age of 13. If you believe that a child under 13 has submitted personal information to us, please let us know. If we learn that we have collected personally identifiable information from a child under the age of 13, we will delete that data from our systems. Please visit the FTC’s website at http://www.ftc.gov for tips on protecting children’s privacy online.



If you use a link on the Site to a webpage or site that is outside of the Site, the collection of information will not be governed by this Privacy Policy.


Review of Collected Information

If you have created an account through the Site, you may review the data contained therein. You also may update or correct information contained therein. If you have any questions about data that we have collected or wish to be removed from our database, please contact us at the address provided below in the How to Contact Us section.


Public and Unsolicited Information 

This Privacy Policy shall not apply to public information that you provide to Rand through this Site or through any other means. If you include personal information in such public information, we will use such personal information only as provided herein, but we caution you that, because such information was made available in a forum accessible by the public, the use and disclosure of information by others accessing the Site is not monitored or controlled in any way by Rand and is not subject to this Privacy Policy.


Data Storage, Protection and Processing

Information will be stored securely and transmitted according to industry standards for protecting privacy of data. We shall store personal information for as long as necessary to comply with legal obligations or as long as you continue to visit our site or do not request deletion of your data.  However, no Internet or e-mail transmission is ever fully secure or error free. In particular, your e-mail or device on which you send or receive email might not be secure, and you should therefore take special care in deciding what information you send to us. Please keep this in mind when disclosing any personal information to Rand or to any other party via the Internet. Moreover, when you use passwords, ID numbers, or other special access features on this Site, it is your responsibility to safeguard them.

Your information may be stored, processed, and shipped to the United States or any other country in which Rand or its service providers, affiliates, or business partners maintain facilities. Those countries might not have the same data protection laws as the country in which you initially provided that information. When we transfer your personal information to other countries, we protect it as described in this Privacy Policy. You consent to any such transfer of information outside of your country.

Rand will try to resolve any complaints about your privacy and our collection or use of your personal information. Any inquiries or complaints regarding this Privacy Policy should first be sent to us via email at the address provided below in the How to Contact Us section.


How to Contact Us

If you have any questions or comments about this Privacy Policy, your personal information that we have collected or stored, or our privacy practices, or if you would like for us to update information that you provided to us, please send an email to [email protected].


LAST UPDATED 03/12/2018.

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